back to knowledge base index ERRORMSG: Failed to start because ODBC32.DLL was not found.

Last reviewed: July 27, 2005
Article ID: 050727sab

The information in this article applies to:

Symptoms

When Pronto for Windows is started for the first time after  installation the following message:

"This application has failed to start because ODBC32.DLL was not found. Re-installing the application may fix this problem."

is shown, and the program exits.

Cause

This problem occurs on a system that does not have any ODBC drivers installed.

Resolution

To install ODBC drivers, you must run the ODBC setup program.  There is a copy of ODBC on the Pronto installation disks under the D:\ODBC subdirectory (where D:\ is your CD-ROM drive or disk drive letter).

References

None

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Last reviewed: July 27, 2005
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