Support Overview

Outram Research Ltd.

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SUPPORT OVERVIEW

We are extremely proud of our products, having put a lot of effort into both the technical design and ease of use. However, that counts for nothing if there is any area you may be having trouble with that is preventing you from getting full satisfaction from your Outram Power Master analyser. We therefore want to help.

Listed below is a range of information sources that cover both our hardware and software. If these fail to answer your queries, please don't hesitate to contact us.

Technical


Knowledge Base	This knowledge base of technical articles primarily covers the powerful data logger support and analysis software, Pronto. There is also a smaller section covering some of the other products.

Software Updates	Check for the latest software releases.

Firmware Updates	Check the latest firmware versions for our range of products. Contact your local distributor to discuss obtaining the latest firmware update.

General


Tutorials & Videos	With ongoing Pronto software enhancements, we are producing a range of short tutorials to quickly get you up to speed with the latest functionality that we hope will make your life easier. Additionally, Synergy Systems, our US distributors, have produced some excellent training videos.

Manuals	We have detailed operation manuals for our range.

New! PM7000 Hook-Up Checklist	A visual guide for checking the correct vector output for every hook-up configured in PMScreen, our user interface for communication with all of our Power Master Series instruments. Click on European, USA or Asian colours to open the relevant checklist in a new window.

Outram Research Ltd. Haining House, Taylors Lane, Bosham, PO18 8QQ, UK +44 1243 573050