Frequently Asked Questions
How do I place an order?
If you would like to order from Outram Research, please contact us today by filling out our enquiry form or calling us directly on +44 1243 573050. Whether you already know what you need or are still gathering information, our team of experts would be happy to supply you with any details you require.
You can request a quote from us or we can talk you through the range of products we have on offer to help you understand which one might suit your needs.
Why choose Outram?
Outram Research holds more than 30 years of experience in data logger design and signal processing, and have been specialising in the creation of power quality analysers for more than two decades. Our equipment utilises highly precise and reliable data acquisition systems that take up to one million samples per second, meaning we have a power analyser to suit most requirements.
We supply a full range of power quality analysers and fault level monitors, and our vastly experienced staff can talk you through the options available. We put a strong focus on customer service to ensure you get the perfect product.
Can I hire from you?
A selection of our products are available to hire. If you just need a power analyser for a short period of time while you carry out works this could be the right option for you. We also offer hire as an opportunity to try before you buy – if you decide to buy the product after hiring, the cost of the hire comes off the sale price.
If you are going to be using a power quality analyser for a significant period of time you might assume buying is the only option, however, we offer discounts on long term hire, so do get in contact with us.
Which Outram product is right for me?
Whether you are looking for a panel-mounted energy monitor, a three-phase power quality analyser or a fault level monitor, we have a full range of products to suit your requirements. If you are not sure which of the Outram products might be right for you, we recommend getting in contact with us as soon as possible.
We have an experienced team who have expertise in the products we offer – we can talk you through the options and helped you to make an informed choice.
What to do if I need support?
If you have encountered any kind of problem with your power quality monitor or do not know how an aspect of the equipment works, we recommend checking our list of Frequently Asked Questions about our products or looking through our Knowledge Base on the Pronto software. This contains the resolutions to a number of known issues as well as providing advice and tips on getting more out of your Outram product.
If these do not answer your questions or you have a specific issue that you need support with as soon as possible then please do not hesitate to contact us.
Why Choose Outram?
With over 30 years experience we understand the features that Power Quality Managers and Network Consultants require to do their job quickly and effectively. Enquire about our power quality analysers today.Read More
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The reason I think your PM3000 is the best product in my shop is the reliability and the software. I use 5 different brands of recorders and this one by far has been the most reliable. The software updates are great, with the 60 day reminders. The layout of the software and every single function make it simple and user friendly unlike most products.