Pronto for Windows Knowledge base

Current Pronto Release is 5.70. Released on 16 January 2012

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Contents:

Installing Pronto for Windows.

APPNOTE: Computer Requirements to run Pronto for Windows.

APPNOTE: Known issues during installation of Pronto for Windows.

APPNOTE: Setting up Pronto for Windows for use by a restricted user.

APPNOTE: Utilities installed with Pronto for Windows.

APPNOTE: Known issues running PmUpdate, the web update utility.

Pronto Application Notes.

APPNOTE: Registry Entries Made by Pronto for Windows.

APPNOTE: Annotations in Pronto for Windows and How to Use Them.

APPNOTE: Skipping unnecessary steps in the Playback process.

APPNOTE: Pronto for Windows revision history.

APPNOTE: Changing default Gridline colors in Pronto for Windows.

APPNOTE: Exporting graphs, tables and reports from Pronto.

Communications Application Notes.

APPNOTE: Checklist for Logger communication problems.

APPNOTE: Recommended baud rates for different Loggers.

APPNOTE: Using a USB to serial converter with a Ranger Logger.

APPNOTE: Troubleshooting PM2000 and PM1000 communications.

APPNOTE: Setting up a Power Master Logger to operate over a modem.

APPNOTE: Connecting to a PM7000 using the USB cable.

APPNOTE: Connecting to a PM7000 using a Bluetooth link.

APPNOTE: Connecting to a PM7000 with a PDA using a Bluetooth link.

APPNOTE: Connecting to a PM7000 over an Ethernet network.

Logger Application Notes.

APPNOTE: A Description of the Adaptive Store Technique.

APPNOTE: Flicker in the PM series.

APPNOTE: Hookups supported in the PM7000.

APPNOTE: Setting Memory Use in the PM7000.

APPNOTE: USB Memory Device operations in the PM7000.

APPNOTE: Connecting a 10:1 current clamp to the PM7000.

APPNOTE: Harmonic Phase measurement in the PM7000.

PmScreen Application Notes.

APPNOTE: Installing PmScreen on a PDA

APPNOTE: Setting up a PDA for use with the PM1000.

APPNOTE: Running a PM Series Simulator under PMScreen.

APPNOTE: Using a PM7000 Simulator with a PDA over a Bluetooth link

Common Pronto error messages and solutions.

ERRORMSG: Overrun error detected during playback.

ERRORMSG: Error occurred opening comms, Access is denied.

ERRORMSG: Failed to update the Logger Address Book.

ERRORMSG: Pronto was unable to upgrade this project for compatibility.

ERRORMSG: ODBC Microsoft Access driver login failed.

ERRORMSG: ODBC Microsoft Access Driver required.

ERRORMSG: MODBUS32.DLL is linked to missing export MFC42.DLL:6467.

ERRORMSG: Failed to start because ODBC32.DLL was not found.

ERRORMSG: Incorrect Pronto system database version.

ERRORMSG: Failed to update system registry.

ERRORMSG: Operation must use an updateable query.

Common Pronto problems and their solutions.

PROBLEM: Scheduled Events not performed after clock changed.

PROBLEM: Graphs pasted into Microsoft Word are not formatted correctly.

Common Ranger problems and their solutions.

PROBLEM: Ranger Scout does not connect unless powered down

PROBLEM: Unable to enter Ethernet Configuration Screen using PmScreen.

Common PmScreen problems and their solutions.

PROBLEM: Error message MBServer_not_registered

PROBLEM: Error message SHGetSpecialFolderPathA could not be located in SHELL32.DLL.

Common SmartView related problems and their solutions.

PROBLEM: Imported SmartView data is split into different data streams.

Logger Service Notes.

SERVICE: Replacing the timekeeper battery in the AP310.

SERVICE: Replacing the timekeeper battery in the PM3000.

SERVICE: Replacing the batteries in the PM2000.

SERVICE: Replacing the battery pack in the PM7000.

SERVICE: Replacing the fuses in the PM7000.

SERVICE: Re-formatting the Flash drive in the PM7000.

SERVICE: Re-formatting the Ram or Flash drive in the PM3000.

SERVICE: PM3000 does not run off batteries.

SERVICE: Updating Logger Firmware.

APPNOTE: Get started using TermView.exe, the Ranger text terminal utility.

APPNOTE: Get started using PmFiles.exe, the Ranger file manager.

APPNOTE: Testing the commuincation path to a Logger.

APPNOTE: Dismantling Procedure for the PM3000.

Known issues in Pronto 5.39 and earlier.

PROBLEM: Crash during playback on files with long names.

PROBLEM: Incorrect equation displayed for math data streams.

Known issues in Pronto 5.15 and earlier.

PROBLEM: Grid lines faint or missing on high-resolution printers.

Known issues in Pronto 5.07 and earlier.

PROBLEM: Second Scheduled Event or Group Playback using Modem fails.

PROBLEM: Cannot open view created in a different release.

PROBLEM: HA5000 waveforms not saved during decoding.

Known issues in Pronto 5.03 and earlier.

PROBLEM: Times shown incorrectly.

PROBLEM: Graphs print off paper.

PROBLEM: Text in message boxes and dialogs uses unreadable characters.